The fine print
Last updated September 2026. These policies apply to every order placed on flyingfoxenergy.com, sold by Flying Fox Wellness Private Limited.
Shipping
We ship across India. We do not ship internationally yet.
Orders are dispatched within 1–2 working days and delivered in 2–7 days depending on your pin code. Metro addresses are usually at the shorter end of that window.
Shipping charges, if any, are calculated at checkout and shown before you pay. Larger bundles usually ship free.
You get a tracking link by email and SMS, and on WhatsApp if you opted in, as soon as the courier picks up your parcel.
Refunds & Cancellations
Because these are consumable wellness products, we do not accept returns or exchanges once an order has been delivered.
Damaged or incorrect order. Write to info@flyingfoxenergy.com or WhatsApp 9594661403 within 48 hours of delivery with your order number and a photo of the pack. We will send a replacement or refund the item in full.
Cancellations. You can cancel before your order is packed. Call 9594661403 or email us the same day. Once an order has been dispatched it cannot be cancelled.
Refund timeline. Approved refunds go back to the original payment method through Razorpay within 5–7 working days.
Privacy
We collect your name, phone number, email and delivery address to process and deliver your order, and to contact you about it. If you subscribe, we also use your phone and email to send offers and event invites. You can unsubscribe at any time by replying STOP or emailing us.
Payments are handled by Razorpay. We never see or store your card, UPI or bank details.
We use analytics and advertising cookies (Google Analytics, Google Ads and Meta) to understand how the site is used and to measure our ads. These tools may set cookies on your device.
We do not sell your personal data. We share it only with the courier, payment and messaging partners needed to fulfil your order, and when required by law.
To see, correct or delete the data we hold about you, email info@flyingfoxenergy.com.
Terms of Use
By placing an order you confirm you are 18 or older. Slow Melt Gummies contain caffeine and are not recommended for children, pregnant or nursing women, or people sensitive to caffeine.
Our products are nutraceutical and Ayurvedic wellness products. They are not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person. Consult a doctor if you have a medical condition or take prescription medication.
Prices are in Indian Rupees and include applicable taxes. We may change prices, offers and coupon codes at any time; the price shown at checkout is the price you pay.
All content on this site, including text, images and the Flying Fox name and logo, belongs to Flying Fox Wellness Private Limited and may not be reused without permission.
These terms are governed by the laws of India, with courts in Mumbai having jurisdiction.
Contact
Flying Fox Wellness Private Limited
12 B, Nirmal, 241-242, Backbay Reclamation, Nariman Point, Mumbai 400021
Email info@flyingfoxenergy.com · Phone and WhatsApp +91 95946 61403
10am to 7pm, Monday to Saturday
FSSAI Lic. No. 11525001000243
